Social prescribers

Contact our Village Agents

Our Village Agents are here to help you find community-based solutions. Thet can put you in touch with local groups and community services. Village Agents are available through our practices or you can contact them online using the call back service. 

This is what people say about the Village and Community Agents:

"Making the call to you was one of the hardest things I've done but speaking to you, getting the practical help, not feeling judged and then having your number on my phone should I need something else has turned things around. Thank you!"

"Thank you so much for all of your help, we have made contact with the microprovider that you put us in touch with and she is great. Your service is really invaluable, thank you so, so much."

"Village Agents are a god send!"

"Many thanks for our conversation this morning about my mother-in-law in needing care. I really appreciated your interest and can-do approach."


What people say

What the professionals say

"You are right when you said that we can ask you anything, and you will find the answer. That is what we really value about having agents as part of our team, that you show so much knowledge and willing. It is always fantastic to hear about what you are up to at CCS, as you do some really fantastic work"

"Firstly, I would like to thank you for the hard work that you have both put in with helping ****, I believe without her gaining your trust and the help you gave her this situation would of ended very differently. f I could hand out medals – you would get one for sure! A really good success story."

"The Village Agents attend our daily multi-disciplinary team meetings and I can't speak highly enough of them. I don't think we've ever asked them anything and had no as an answer. It would seem there is nothing they can't do. Or won't do."

Village and community agents

The Community Council for Somerset (CCG) provides a team of local experts who help people in the community. They support the community by bringing services and people together. These are the village and community agents roles:

  • Village agent
  • Community agent - referral from adult social care only
  • Cancer support agent - help you access practical, financial and emotional support
  • Transport village agent - working on short and long term transport plans for Somerset
  • Homefirst agents - supporting transition from hospital to home

Village and community agents provide confidential, practical community based solutions across Somerset. They provide help and support to:

  • carers
  • people living on their own
  • young people
  • families
  • older people
  • community groups

Village and community agents can be contacted directly, by referral through your doctor's surgery or through the online agent call back form.

Introducing village agents

Talking cafes

Talking cafes provide information, advice and support to people and communities across a number of Somerset locations. If you can't get to a talking cafe, they offer online information on Tuesdays, Wednesdays and Thursdays at 1pm through talking cafes FaceBook.

Take a look at our Talking Cafes and how we can help you.

Help with food

If you would like help with buying, preparing or cooking food, village and community agents can help. They are part of the Somerset Food Resilience Taskforce.

You can find out more from struggling with food or by calling 01823 331222.

Finding help in your community